Taking Up Space: A Story of Dignity, Boundaries, and the Power of Self-Advocacy
Chapter 1: Learning to Apologize for Existing
The bathroom scale in my childhood home had two settings: brutal honesty and public humiliation. Every morning from the time I was twelve years old, my mother would call out the numbers to my father, who would respond with either a grunt of disapproval or suggestions about smaller breakfast portions. By the time I was sixteen, I had learned to read the disappointment in their faces before they even opened their mouths.
My name is Carly Michelle Santos, and I’ve spent thirty-two years navigating a world that has very strong opinions about bodies like mine. Not the kind of “curvy” that gets celebrated in body-positive Instagram posts or the kind of “plus-size” that gets featured in fashion magazines. I’m the kind of fat that makes people feel entitled to comment on my grocery cart contents, the kind that provokes whispered conversations about diabetes and heart disease from strangers who know nothing about my health.
I’m the kind of fat that learned early to apologize for existing.
Growing up, I perfected the art of making myself smaller in every way possible. I sat in the back row of every classroom, chose oversized clothes that would hide my shape, and developed an encyclopedic knowledge of which restaurant booths I could fit into and which ones would require me to pretend I preferred standing. I learned to laugh along when people made jokes about my size, to agree enthusiastically when someone suggested we take the stairs instead of the elevator, and to always, always offer to take the middle seat in the back of the car where my size wouldn’t inconvenience anyone else.
By college, I had mastered the art of pre-emptive accommodation. Before anyone could comment on my size or suggest I might be uncomfortable, I would offer solutions that made everyone else comfortable at my expense. I’d volunteer to give up my seat on crowded buses, suggest we meet at restaurants where I knew the seating would work for everyone, and develop an elaborate system of arriving early to events so I could scope out the least obtrusive place to position myself.
“You’re so thoughtful,” people would say when I offered to take the cramped corner table or give up my spot in line. “You’re always thinking of others.”
What they didn’t realize was that my thoughtfulness was actually a survival strategy, a way of avoiding the shame and humiliation that came from being perceived as an inconvenience.
The pattern followed me into my professional life. As a marketing coordinator for a mid-sized consulting firm, I was good at my job—creative, organized, and skilled at managing client relationships. But I was also the person who never spoke up in meetings when the conference room was too crowded, who volunteered to work from home during important client visits so there would be more space around the presentation table, and who always declined invitations to company events that involved physical activities or spaces where my size might be noticeable.
“Carly’s so accommodating,” my boss would say. “She never complains about anything.”
That was true. I didn’t complain because I’d learned that complaining about things related to my size was seen as whining, as making excuses, as being difficult. Better to quietly manage my own discomfort than to risk being labeled as someone who expected special treatment.
The irony was that I wasn’t asking for special treatment—I was asking for basic human dignity. The right to exist in public spaces without commentary. The right to travel, eat, and socialize without constantly managing other people’s comfort with my body. The right to take up the space I needed without apologizing for it.
It took me thirty years to understand the difference.
The shift began two years ago when I met Matt Rodriguez at a coffee shop downtown. I was sitting alone at a table for four, having unconsciously chosen the largest available space so I wouldn’t feel cramped, when he approached and asked if he could share the table. It was busy, every other seat was taken, and I automatically started to gather my things to give him the whole table.
“You don’t have to move,” he said, settling into the chair across from me with his laptop. “I just need to answer some emails before my next meeting.”
For the next hour, he worked quietly across from me while I reviewed presentation materials for a client meeting. When he packed up to leave, he smiled and said, “Thanks for sharing your table. I hope your presentation goes well.”
Not “thanks for giving up your table” or “sorry for bothering you.” Thanks for sharing. As if my presence at the table was as legitimate as his, as if I had as much right to the space as anyone else.
It was such a small thing, but it planted a seed that grew over the following months. When we started dating—cautiously at first, because I was convinced he would eventually realize what he’d gotten himself into—Matt never made me feel like my size was something that needed to be managed or accommodated. He didn’t suggest restaurants based on their seating arrangements, didn’t offer to take the aisle seat on airplanes, didn’t act like my comfort was less important than anyone else’s.
“Why do you always try to make yourself smaller?” he asked one evening after watching me contort myself into an impossibly small space on a crowded subway car.
“What do you mean?”
“You always fold yourself up like you’re trying to disappear. You have as much right to space as anyone else.”
The concept was revolutionary and terrifying. I had spent so many years believing that my size gave me fewer rights to public spaces, fewer claims to comfort and accommodation, that the idea of taking up the space I needed felt selfish and demanding.
But Matt’s consistent message that I deserved to exist comfortably in the world began to change something fundamental in how I saw myself. When we traveled together, he would lift the armrest between airplane seats so I could lean against him, creating a bubble of intimacy and comfort that made me forget about the logistics of my body in confined spaces. When we went to restaurants, he would request the table that looked most comfortable for both of us, never making me feel like my needs were secondary.
Most importantly, he never made me feel like loving me required him to pretend my size didn’t exist. He saw my body as it was and loved me completely, without conditions or suggestions for improvement.
“You’re beautiful,” he would say, and I gradually learned to believe him.
“You deserve to be comfortable,” he would insist when I started to defer to others’ needs before my own.
“You belong here,” he would remind me when I felt the familiar urge to make myself invisible in public spaces.
For the first time in my adult life, I began to consider the possibility that my size didn’t disqualify me from full participation in the world, that I might have the same rights to comfort and dignity as anyone else.
The test of this new understanding would come on Flight 2419 to Denver, when I would face a situation that challenged everything I’d learned about accommodation, boundaries, and my right to exist in public spaces without harassment.
Chapter 2: The Business Trip
The Denver marketing conference was a big opportunity for our firm, and I had spent weeks preparing my presentation on integrated social media strategies for professional services companies. My boss, Katherine Walsh, had specifically requested that I attend because my recent campaign for a Denver-based law firm had exceeded all projected metrics and attracted attention from other firms in the region.
“This could be a real breakthrough for you, Carly,” she’d said during our preparation meeting. “The partnerships director from Morrison & Associates will be there, and they’ve been asking about our approach to digital marketing for professional services. Your presentation could lead to some significant new business.”
The opportunity was exciting, but it also meant three days of networking events, client dinners, and presentation sessions—all activities that required me to be visible, engaged, and professionally confident in spaces where my size might be noticeable. The old me would have found excuses to minimize my participation, volunteering to handle client follow-up calls from the hotel room or suggesting that Katherine might be better positioned to represent the firm at certain events.
The new me, influenced by Matt’s steady confidence in my worth and capabilities, was determined to participate fully in the conference regardless of my anxiety about being a large woman in professional spaces.
“You’re going to be amazing,” Matt said as he helped me pack for the trip. “You know this material better than anyone, and you have the track record to back up everything you’re going to say.”
“I know,” I replied, folding my favorite presentation outfit—a navy blue dress that was both professional and flattering—into the garment bag. “I just get nervous about the networking parts. You know how it is.”
“I know how it used to be,” Matt corrected gently. “But you’ve been getting better at advocating for yourself. Remember the client dinner last month when you spoke up about the seating arrangement? Everyone was more comfortable because you addressed it directly instead of just suffering in silence.”
He was right. The previous month, I’d attended a dinner with several colleagues and clients at a restaurant with notoriously small tables and cramped seating. Instead of spending the evening uncomfortable and distracted, I’d mentioned to our server that we might be more comfortable at a larger table if one was available. The accommodation was made easily and cheerfully, and everyone—including me—had a better experience.
“That’s different,” I said. “That was with people I know, people who already respect my work.”
“The people at this conference are going to respect your work too,” Matt said confidently. “You’re not going there to apologize for taking up space. You’re going there because you’re excellent at what you do.”
The flight to Denver was scheduled for Tuesday morning, with the conference beginning Wednesday evening and running through Friday afternoon. I would be traveling alone, since Katherine was flying directly from a client meeting in Chicago and would meet me at the hotel.
Flying alone always created anxiety for me, not because of the travel itself, but because of the logistics of existing in airplane seats designed for people significantly smaller than me. I could technically fit in a single seat, but it required me to press myself against the window, keep my arms crossed tightly across my body, and hope that my seatmate was either very small or very tolerant of physical contact with a stranger.
After years of enduring uncomfortable flights where I spent hours apologizing to annoyed fellow passengers and arriving at my destination exhausted from the effort of making myself smaller, I had finally accepted that paying for an extra seat was worth the cost for my comfort and dignity.
The decision hadn’t been easy. The extra $176 was a significant expense on my budget, and I’d initially tried to justify it by telling myself it was a business expense, a necessary investment in arriving at the conference rested and confident. But the truth was simpler and more radical: I was paying for the right to exist comfortably in public space without apologizing for my body.
“I think it’s great that you’re prioritizing your comfort,” Matt said when I told him about purchasing two seats. “You work hard, you’re traveling for business, and you deserve to be comfortable.”
“It feels so indulgent,” I admitted. “Like I’m being dramatic.”
“Would you think someone with long legs was being dramatic if they paid extra for an exit row seat?”
“No, of course not.”
“Would you think someone with back problems was being dramatic if they upgraded to a seat with more lumbar support?”
“No.”
“Then why is it dramatic for you to pay for the space you need to be comfortable?”
The logic was unassailable, but years of conditioning don’t disappear overnight. As I boarded Flight 2419 early Tuesday morning, I still felt a flutter of self-consciousness about occupying two seats. I settled into my window seat and the middle seat beside it, lifting the armrest between them to create a comfortable space, and tried to project the confidence of someone who belonged exactly where she was.
For the first twenty minutes, everything went smoothly. I organized my presentation materials, checked my email, and allowed myself to feel optimistic about the comfortable flight ahead. The conference schedule was packed, and arriving rested would help me perform at my best during the networking sessions and presentation.
That’s when they appeared in the aisle beside me: a couple who would challenge everything I’d learned about boundaries, self-advocacy, and my right to exist in public spaces without harassment.
Chapter 3: The Entitlement Begins
The man appeared first—tall, probably in his early thirties, with perfectly styled dark hair and a shirt that was tailored just a little too tightly to showcase what I assumed he considered an impressive physique. He was followed by a woman who moved with the kind of calculated grace that comes from years of knowing that people watch when you walk into a room. Her blonde hair fell in precise waves over her shoulders, her makeup was flawless despite the early morning flight time, and her jewelry caught the cabin lights in a way that suggested significant investment in both the pieces themselves and the image they projected.
They stopped in the aisle beside my row, and I could feel them assessing the situation—specifically, the empty middle seat that I had paid for and was using to create a comfortable travel experience.
“Babe, look!” the woman said, her voice carrying the kind of excitement typically reserved for unexpected windfalls. “There’s an empty seat right next to you instead of across the aisle!”
The man—I immediately nicknamed him Mr. Entitled in my head—glanced at his boarding pass, then at the middle seat beside me, then back at his boarding pass. I could see the wheels turning as he calculated whether he could simply take the seat I had paid for without having to deal with airline staff or follow proper procedures.
“Excuse me,” I said politely, making eye contact with him as he continued to hover in the aisle. “I actually purchased both of these seats.”
Mr. Entitled did an exaggerated double-take that would have been comical if it wasn’t so dismissive. “You bought two seats? For yourself?”
The question was asked with the kind of incredulous tone typically reserved for hearing about someone’s decision to buy a yacht or vacation home—as if my choice to purchase adequate space for my comfort was an extravagance beyond comprehension.
“Yes,” I replied calmly, drawing on the confidence Matt had been helping me develop over the past two years. “I purchased both seats for personal comfort during the flight.”
Instead of acknowledging my explanation and moving on to find his assigned seat, Mr. Entitled seemed to view my response as the opening move in a negotiation he was confident he could win.
“Well, the seat’s empty right now,” he said with a logic that was both irrefutable and completely irrelevant. “No one’s actually sitting in it.”
“That’s because I paid for it to remain empty so I could have adequate space during the flight,” I explained, maintaining my polite tone while feeling my heart rate begin to increase. “Your assigned seat should be listed on your boarding pass.”
This was the moment when a reasonable person would have apologized for the misunderstanding, checked their boarding pass, and proceeded to their correct seat. Instead, Mr. Entitled apparently decided that possession was nine-tenths of the law and simply sat down in the middle seat I had purchased.
The immediate invasion of my personal space was jarring. His cologne—something expensive and aggressively masculine—filled the air around me. His elbow claimed the armrest I had been using, and his leg pressed against mine despite the fact that he could have angled himself toward the aisle. Within seconds, the comfortable bubble of space I had paid to create was completely destroyed.
“This is much better,” he announced, as if I had somehow benefited from his decision to steal my seat. “Now we can sit together, babe!”
His girlfriend—Miss Entitled in my mental catalog—leaned across the aisle from her assigned seat to smile at me with the kind of patronizing sweetness that suggested she viewed me as a minor obstacle to be managed rather than a fellow human being with legitimate rights to the space I had purchased.
“We just want to sit together,” she explained, as if this desire somehow superseded my legal claim to the seat. “It’s not that big a deal, right?”
But it was a big deal. Every point of contact between Mr. Entitled’s body and mine was a reminder that my comfort was being sacrificed for their convenience. Every minute that passed with him in my paid-for space was confirmation that my boundaries could be violated with impunity as long as the violator was confident enough and attractive enough to make their intrusion seem reasonable.
“I understand that you want to sit together,” I said, my voice still steady despite the anger that was beginning to build in my chest, “but I specifically purchased this seat so I would have adequate space during the flight. Please return to your assigned seat.”
Mr. Entitled spread his legs wider, as if to emphasize how much space he felt entitled to occupy. “Come on, don’t be dramatic about it,” he said dismissively. “It’s a full flight. Makes no sense to waste a perfectly good seat.”
The word “dramatic” hit me like a physical blow. How many times in my life had I been called dramatic for asking for basic accommodation? How many times had my needs been dismissed as overreaction or attention-seeking because they related to my size?
“I’m not being dramatic,” I replied, my voice gaining strength. “I’m asking you to respect the fact that I paid for this seat and don’t want you sitting in it.”
Miss Entitled leaned forward again, her expression shifting from fake sweetness to obvious annoyance. “Oh my god, just deal with it,” she said with the kind of exasperation typically reserved for children having tantrums. “We just want to sit together for one flight. It’s not like it’s going to kill you to share.”
“I didn’t pay for a seat to share it with a stranger,” I replied. “I paid for my own space.”
“Well maybe if you didn’t need so much space, this wouldn’t be a problem,” Mr. Entitled muttered, just loud enough for me to hear but quietly enough that he could claim he hadn’t meant for the comment to be overheard.
The cruelty of the comment was breathtaking. Not only was he stealing the seat I had purchased, but he was blaming me for needing to purchase it in the first place. According to his logic, my size disqualified me from having the same rights to comfort and personal space as other passengers.
Miss Entitled apparently felt that her boyfriend’s comment hadn’t been clear enough, because she decided to make their position explicit.
“Just move over and stop being such a fat jerk about this,” she said, her voice loud enough to be heard by passengers in the surrounding rows.
The words hung in the air like toxic gas. I felt the familiar heat of humiliation creep up my neck as nearby passengers turned to stare. An elderly woman across the aisle looked away uncomfortably. A businessman two rows ahead craned his neck to see what the commotion was about.
Fat jerk.
In two words, she had reduced me to my size and my supposed unreasonableness, creating a narrative where I was the problem—the difficult passenger who was causing trouble by insisting on rights I had legally purchased and morally deserved.
For a moment, I felt the old familiar urge to apologize, to make myself smaller, to accommodate their demands so the scene would end and people would stop staring. The pattern was so deeply ingrained that my mouth actually opened to say “I’m sorry” before I caught myself.
But something had changed in me over the past two years. Something fundamental about how I saw myself and my right to exist in the world without harassment.
Instead of apologizing, I smiled.
“You know what?” I said, loud enough for the nearby passengers to hear, “Keep the seat.”
Both Mr. and Miss Entitled looked surprised by my capitulation, as if they had expected a longer fight. They had no idea that my concession was actually the opening move in a much more strategic game.
Chapter 4: Strategic Response
The beauty of having spent thirty-two years being underestimated is that people never see you coming. Mr. and Miss Entitled settled into their stolen victory with the smug satisfaction of people who believed they had successfully bullied someone into submission. They had no idea that my apparent capitulation was actually the beginning of a much more sophisticated response to their harassment.
The first phase of my strategy was simple: reclaim every inch of space that legitimately belonged to me.
“I hope you don’t mind,” I said cheerfully to Mr. Entitled as I reached into my carry-on bag, “but I always like to snack during flights. Helps with the ear pressure.”
I pulled out a family-size bag of kettle-cooked sea salt and cracked pepper chips—the kind that came in a foil-lined bag that crinkled loudly with every movement. I made a production of opening the bag, allowing the sharp tearing sound to fill the quiet cabin as other passengers settled in for takeoff.
“These are my favorites,” I continued conversationally, offering the bag to Mr. Entitled with exaggerated politeness. “Would you like some?”
He shook his head with visible annoyance, clearly not appreciating my attempt at friendly conversation. I shrugged and began eating the chips with deliberate enthusiasm, making sure each bite produced the maximum possible crunching sound.
As I ate, I gradually began to reclaim the physical space that belonged to me. When I reached for my water bottle, I allowed my elbow to brush against Mr. Entitled’s arm. When I shifted to get more comfortable, I expanded to fill the full width of my purchased seat plus the portion of the middle seat that was rightfully mine.
Every time Mr. Entitled shifted away from me to avoid contact, I expanded to fill the space he vacated. When he pressed himself against the opposite armrest to avoid touching me, I spread out more comfortably. When he tried to lean into the aisle to escape my presence, I adjusted my position to require more room for my tablet and reading materials.
“Could you please stop moving around so much?” he finally snapped after twenty minutes of this gradual space reclamation.
I paused in the middle of reaching for another chip and looked at him with innocent confusion. “I’m just trying to get comfortable in my seats,” I said sweetly.
“Seats? You’re sitting in one seat.”
“Actually,” I replied, pulling out my phone to show him my boarding pass confirmation, “I’m sitting in seat 14A, which I purchased, and partially in seat 14B, which I also purchased. The half of 14B that you’re currently occupying belongs to me.”
His face darkened as the reality of the situation began to dawn on him. “This is ridiculous.”
“I completely agree,” I said, taking another deliberately loud bite of my chips.
For the next hour, I continued my campaign of passive resistance. I positioned my tablet at an angle that required me to hold my arms wider, inadvertently bumping into Mr. Entitled every time I adjusted the screen. I reached frequently for my water bottle, my snacks, and my reading materials, each movement requiring me to reclaim a little more of the space I had paid for.
I made sure to chew my chips thoughtfully and audibly, occasionally pausing to read interesting passages from my conference materials out loud to myself. “Oh, that’s a fascinating point about integrated social media metrics,” I would murmur, or “I should definitely remember that statistic about customer engagement rates.”
The psychological effect was exactly what I had hoped for. Mr. Entitled became increasingly agitated as he realized that his theft of my seat had not resulted in the comfortable flight experience he had expected. Instead of sitting next to a cowed victim who would make herself smaller to accommodate his presence, he was trapped next to someone who was determinedly taking up every inch of space she was entitled to.
Miss Entitled, watching this unfold from her aisle seat across from us, was becoming increasingly frustrated with her boyfriend’s obvious discomfort. She kept shooting me dirty looks and making dramatic sighing sounds, as if my behavior was somehow unreasonable rather than a natural response to having my paid-for space invaded.
“Babe, just ask the flight attendant to do something,” she finally hissed across the aisle.
Mr. Entitled looked around the cabin as if considering his options, then reached up and pressed the call button above his head.
Within minutes, a flight attendant appeared—a woman in her forties with expertly styled hair and the kind of professional demeanor that suggested she had dealt with every possible passenger conflict during her career.
“How can I help you?” she asked politely.
Mr. Entitled gestured at me as if I were a malfunctioning piece of equipment. “This woman is making it impossible for me to sit here. She keeps elbowing me, spreading out into my space, eating right in my face.”
The flight attendant turned to me with the neutral expression of someone trained to gather all relevant information before making judgments. I could see her taking in the situation—the chips, the tablet, my obviously comfortable position spanning both seats.
“Ma’am?” she asked, giving me the opportunity to respond.
I held up two fingers and smiled. “I purchased both of these seats,” I said calmly. “14A and 14B.”
The flight attendant’s expression shifted subtly as she understood the situation. “Let me just verify that for you,” she said, pulling out her tablet and tapping through several screens.
Mr. Entitled’s confident expression began to waver as the flight attendant confirmed what I had told her.
“Sir,” she said after a moment, her voice taking on a firmer tone, “according to our records, both seats 14A and 14B were purchased by the same passenger. You’ll need to return to your assigned seat.”
“You can’t be serious,” Mr. Entitled said, his voice rising enough to attract attention from nearby passengers.
“I’m afraid I am,” the flight attendant replied with professional authority. “Your assigned seat is 22C. Please gather your belongings and move there now.”
As Mr. Entitled reluctantly stood up, I offered him my most gracious smile. “Have a wonderful flight,” I said sweetly.
But Miss Entitled wasn’t finished with me yet.
“You really bought an extra seat just because you’re too fat for one?” she called across the aisle, her voice loud enough to be heard throughout the surrounding rows. “That’s the most pathetic thing I’ve ever heard.”
The flight attendant’s professional demeanor immediately hardened. “Ma’am,” she said sharply, “that kind of language is completely unacceptable on our aircraft. I need you to refrain from making personal comments about other passengers.”
Miss Entitled’s face flushed as she realized that her public humiliation of me had backfired, marking her as the problem passenger rather than me. “Whatever,” she muttered, slumping down in her seat.
As Mr. Entitled gathered his things and headed toward the back of the plane, I finally allowed myself to exhale and settle comfortably across both of my purchased seats. The flight attendant lingered for a moment.
“I apologize for that disruption,” she said quietly.
“It’s not your fault,” I replied. “Thank you for checking the records.”
“Of course. Please let me know if you need anything else during the flight.”
As she moved on to continue her service, I reflected on what had just happened. For the first time in my adult life, I had stood my ground when someone tried to take something that belonged to me. I hadn’t apologized for my size, hadn’t made myself smaller to accommodate someone else’s sense of entitlement, and hadn’t accepted harassment as the price of existing in public spaces.
But the confrontation wasn’t over yet.
Chapter 5: The Ripple Effect
For the next hour, I enjoyed the most comfortable flight experience I’d had in years. Spread across both of my purchased seats with the armrest lifted, I was able to work on my presentation materials, review my conference schedule, and actually relax during air travel for the first time in recent memory.
The difference in my stress level was remarkable. Without the constant anxiety about taking up too much space or accidentally bumping into an annoyed seatmate, I was able to focus on preparing for the important business meetings ahead. I reviewed client profiles, practiced key talking points, and felt genuinely excited about the opportunities the conference would provide.
This, I realized, was why the extra seat purchase had been worth every penny. Not just for the physical comfort, but for the mental space to be fully present and prepared for my professional responsibilities.
About halfway through the flight, I became aware of a commotion toward the back of the cabin. Craning my neck discreetly, I could see Mr. and Miss Entitled standing in the aisle near their assigned seats, engaged in an animated conversation with another flight attendant.
From the snippets I could hear over the ambient cabin noise, they appeared to be trying to convince other passengers to switch seats so they could sit together. The flight attendant—a younger man with a buzz cut and the patient expression of someone dealing with difficult children—kept shaking his head and gesturing for them to return to their seats.
“Sir, please return to your assigned seat,” I heard him say. “You’re blocking the aisle and interfering with beverage service.”
“We just want to sit together!” Miss Entitled’s voice carried clearly through the cabin. “Someone said they would switch, but now you won’t let us!”
“As I’ve explained, mid-flight seat changes require crew approval, and right now I need you to clear the aisle so we can continue our service.”
I watched this drama unfold with a mixture of satisfaction and lingering anger about their earlier behavior. They had started their flight by stealing my seat and insulting me publicly, and now they were creating another scene because they couldn’t accept that their actions had consequences.
That’s when I made a decision that would turn out to have more impact than I had anticipated.
I pressed my call button.
The original flight attendant—Jenn, according to her name tag—appeared at my side within minutes.
“What can I help you with?” she asked with genuine warmth.
I lowered my voice so our conversation wouldn’t be overheard by other passengers. “I wanted to let you know about something that happened earlier when those passengers were sitting here,” I said, nodding toward the ongoing commotion in the back. “The woman called me a ‘fat jerk’ when I asked them to return to their assigned seats. I know there’s probably nothing you can do about it now, but it was really upsetting.”
Jenn’s professional smile disappeared entirely. “Actually, there is something we can do about that,” she said firmly. “Verbal harassment of passengers falls under our zero-tolerance policy for disruptive behavior. Would you be willing to file a formal complaint when we land?”
I hadn’t expected this response. In my experience, complaints about verbal harassment were usually met with sympathetic shrugs and suggestions that I “try not to take it personally.” The idea that an airline would actually take action against passengers who used discriminatory language was revolutionary.
“Yes,” I said without hesitation. “I would definitely be willing to file a complaint.”
“I’ll make a note in our system right now,” Jenn said, pulling out her tablet. “And for what it’s worth, I’m truly sorry that happened to you. No passenger should have to endure that kind of treatment.”
The simple acknowledgment that I hadn’t deserved their abuse hit me harder than I had expected. After years of being told to develop a thicker skin, to ignore cruel comments, to not be so sensitive about other people’s opinions, having someone in authority simply state that I had a right to travel without harassment felt like validation I hadn’t realized I needed.
“Thank you,” I managed, my voice slightly thick with emotion.
“Thank you for bringing it to my attention,” Jenn replied. “This kind of behavior needs to have consequences.”
As she moved away to document the incident, I felt a shift in my understanding of what had transpired. This wasn’t just about a seat dispute anymore. This was about the fundamental right to exist in public spaces without being subject to discriminatory harassment based on physical appearance.
Mr. and Miss Entitled had assumed they could take my seat, insult me publicly, and face no consequences for their behavior. They had operated from a position of entitlement that suggested people like me didn’t have the same rights to comfort, dignity, and respect as people like them.
They were about to learn how wrong they were.
The rest of the flight passed peacefully. Mr. and Miss Entitled eventually returned to their assigned seats after their attempts to rearrange the cabin seating were firmly shut down by the flight crew. I used the remaining time to put the finishing touches on my presentation and to mentally prepare for the networking challenges ahead.
As we began our descent into Denver, I felt more confident about the conference than I had when I’d boarded in Minneapolis. The confrontation with Mr. and Miss Entitled, while unpleasant, had reminded me that I had the right to advocate for myself and that standing up to bullies often revealed them to be far less powerful than they appeared.
When we finally landed and began the deplaning process, I waited patiently for my turn to exit. Mr. and Miss Entitled were several rows ahead of me, and I could see them whispering intensely to each other as the line slowly moved forward.
As they reached the aisle beside my row, Mr. Entitled looked back at me with an expression that was equal parts embarrassment and resentment. Miss Entitled, however, seemed to have learned nothing from the experience and shot me a look of pure hostility.
That’s when I decided to deliver the final word on our interaction.
“Excuse me,” I called out, loud enough to be heard by the passengers around us but not quite shouting. Both of them turned to look at me, along with several other travelers.
“I just wanted to say,” I continued, meeting their eyes directly, “that next time you might want to think twice before stealing someone’s seat and calling them names. Some of us are just trying to travel in peace without being harassed.”
Miss Entitled’s face turned a shade of red that clashed spectacularly with her carefully coordinated outfit. Mr. Entitled suddenly became fascinated with the overhead bins, unable to meet my gaze.
But the most gratifying response came from the other passengers. An elderly woman nearby gave me a subtle thumbs-up. A businessman in a rumpled suit nodded approvingly. A mother traveling with her teenage daughter whispered something to her child that made the girl look at me with obvious admiration.
In that moment, I realized that most people understood exactly what had happened and who had been in the wrong. Mr. and Miss Entitled’s assumption that other passengers would automatically side with them against the “difficult fat woman” had been completely incorrect.
As they hurried off the plane without looking back, I gathered my belongings and prepared to exit the aircraft with a sense of accomplishment that had nothing to do with reaching my destination and everything to do with how I had handled the journey.
Chapter 6: Consequences and Validation
The Denver airport was buzzing with the usual travel chaos as I made my way through the terminal toward baggage claim. Despite the early morning departure, I felt energized rather than exhausted—a direct result of having traveled comfortably instead of spending three hours cramped and stressed.
My phone buzzed with a text from Matt: “How was the flight? Did having two seats make a difference?”
“Definitely,” I typed back. “Had to deal with some entitled passengers who tried to steal my extra seat, but I stood my ground. Will call tonight with details.”
His response was immediate: “That’s my girl! Can’t wait to hear the story.”
As I waited for my luggage, I found myself replaying the confrontation with Mr. and Miss Entitled. Six months ago, I would have given up the seat immediately to avoid conflict, spent the flight apologizing for my existence, and arrived in Denver feeling defeated before the conference even began. Instead, I was checking into my hotel feeling confident about my ability to handle whatever challenges the next three days might bring.
The complaint process at the airline customer service desk was surprisingly straightforward. The representative, a middle-aged man with kind eyes and a patient demeanor, listened to my account of the incident without skepticism or suggestions that I might be overreacting.
“I’m sorry you experienced that,” he said after taking my statement. “Discriminatory language toward passengers is a serious violation of our conduct policies. We’ll be adding this incident to their customer profiles and reviewing their future travel privileges with our airline.”
“What does that mean exactly?” I asked.
“It means that if they engage in similar behavior in the future, they could face restrictions on their ability to book flights with us,” he explained. “We take harassment seriously, and repeat offenders can find themselves permanently banned from our aircraft.”
The idea that their cruelty would have lasting consequences felt like justice in a way I hadn’t expected. “Thank you for taking this seriously,” I said.
“Thank you for reporting it,” he replied. “Too often, passengers don’t file complaints about verbal harassment, which makes it difficult for us to address patterns of problematic behavior.”
Three days later, as I was wrapping up my final conference session, I received an email that made the entire experience feel even more validated:
“Dear Ms. Santos,
We have completed our investigation into the incident reported on Flight 2419 from Minneapolis to Denver. After reviewing the details and consulting with our flight crew, we have determined that the passengers in question violated our code of conduct through verbal harassment and attempted seat theft.
We have added formal warnings to their customer profiles, and any future incidents will result in a suspension of their travel privileges with our airline. Additionally, we are issuing you 25,000 bonus frequent flyer miles as an apology for the disruption to your travel experience.
We sincerely appreciate your business and your patience in reporting this matter. Passengers should never have to endure discriminatory treatment while traveling with us.
Sincerely, Jennifer Walsh Customer Relations Manager”
I forwarded the email to Matt immediately, along with a message: “Justice served. Can’t wait to tell you about the conference!”
His response made me smile: “I’m so proud of you for standing up for yourself. That’s the woman I fell in love with—strong, confident, and unwilling to let anyone treat her poorly.”
The conference itself had been a tremendous success. My presentation on integrated social media strategies had been well-received, generating several new client leads and establishing my firm as a thought leader in the digital marketing space. More importantly, I had participated fully in every networking event and client dinner, no longer allowing anxiety about my size to limit my professional engagement.
“You were incredible this week,” Katherine told me as we waited for our flights home at the Denver airport. “The Morrison & Associates partnership director specifically asked about working with you on their digital strategy. This could be the biggest account our firm has ever landed.”
“I felt confident,” I replied honestly. “More confident than I’ve felt at a conference in years.”
“It shows. Whatever you’ve been doing to build your self-assurance, keep doing it.”
The flight home was blissfully uneventful. I had purchased two seats again, and this time no one questioned my right to the space I had paid for. I spent the three hours drafting follow-up emails to potential clients and reflecting on how much my relationship with public spaces had changed over the past week.
When I arrived back in Minneapolis, Matt was waiting at baggage claim with flowers and an enormous smile.
“There’s my successful businesswoman,” he said, pulling me into a hug that made me forget about the travel exhaustion and conference stress.
“I have so much to tell you,” I said, breathing in his familiar scent and feeling grateful for his consistent support of my growth.
Over dinner that night, I told him the entire story—from Mr. and Miss Entitled’s attempted seat theft to their public humiliation of me to my strategic response and the ultimate consequences they faced.
“You handled that perfectly,” Matt said when I finished. “You didn’t let them shame you into giving up something you had legitimately purchased, and you made sure there were real consequences for their harassment.”
“It felt good to stand up for myself,” I admitted. “Scary, but good.”
“You’ve been getting stronger about this stuff,” Matt observed. “Remember when we first started dating and you would apologize for taking up space in restaurants?”
I laughed. “I apologized for everything back then. For existing, basically.”
“And now you’re filing complaints against people who harass you and winning major clients at conferences. I’m so proud of who you’ve become.”
“I’m proud of who I’m becoming too,” I said. “It’s taken me thirty-two years to learn that I have the same right to comfort and dignity as anyone else.”
“Better late than never,” Matt said, raising his wine glass in a toast. “To taking up exactly the space you deserve.”
“To taking up exactly the space I deserve,” I repeated, clinking my glass against his.
Epilogue: Two Years Later
I’m writing this from seat 12A on a flight to Los Angeles, where I’ll be delivering the keynote address at the National Digital Marketing Conference. My company—Santos Strategic Communications—has grown from a one-person consulting practice into a team of eight specialists who work with clients across the country.
The success has been gratifying, but what matters more to me is how I’ve learned to move through the world. I still buy two airplane seats when I travel alone, but now it feels like a reasonable business expense rather than an indulgent accommodation. I book the restaurants and venues that work best for everyone involved, including me. I speak up in meetings, take leadership roles in professional organizations, and generally exist in public spaces without the constant anxiety that characterized most of my adult life.
The transformation didn’t happen overnight. It required consistent practice in advocating for myself, setting boundaries with people who tried to make me smaller, and gradually building confidence in my right to take up space in the world.
Mr. and Miss Entitled became a turning point in this process—the moment when I realized that accommodation without respect isn’t actually kindness, and that people who treat others cruelly often do so because they’ve never faced consequences for their behavior.
I never saw them again, but six months after our flight encounter, I received a follow-up email from the airline informing me that the passengers in question had been suspended from flying with the airline for one year due to “repeated incidents of disruptive behavior toward fellow passengers.”
Apparently, their treatment of me hadn’t been an isolated incident.
“Some people never learn,” Matt said when I showed him the email.
“But some people do,” I replied, thinking about my own journey from someone who apologized for existing to someone who confidently claimed her place in the world.
These days, when I encounter people who seem surprised by my confidence or my refusal to make myself smaller for their comfort, I remember that flight to Denver. I remember the moment when I decided that my dignity was worth defending, that my comfort mattered as much as anyone else’s, and that standing up to bullies often reveals them to be much weaker than they appear.
The teenage girl sitting across the aisle from me is struggling to fit her long legs into the cramped space of her economy seat. She keeps shifting uncomfortably and looking embarrassed about her inability to fold herself into the available space.
“Excuse me,” I say gently, getting her attention. “The exit row seats have more legroom if you want to ask the flight attendant about switching. You have every right to be comfortable during the flight.”
She looks surprised that an adult stranger would validate her discomfort rather than tell her to just deal with it.
“Really?” she asks. “I don’t want to be a bother.”
“Asking for what you need isn’t being a bother,” I tell her. “It’s being smart.”
Twenty minutes later, she’s settled comfortably in an exit row seat with plenty of space for her legs, smiling gratefully every time she catches my eye.
It’s a small thing, but small things matter. Every time we advocate for ourselves, we make it a little easier for the next person to do the same. Every time we refuse to accept less than we deserve, we challenge the systems that tell certain people they should be grateful for whatever space they’re given.
Every time we take up exactly the space we need, we make the world a little more livable for everyone who’s ever been told they were too much, too big, too demanding, too difficult.
That’s worth defending. That’s worth the price of an extra airplane seat. That’s worth the discomfort of confrontation with people who think their comfort matters more than your dignity.
That’s worth learning to love yourself enough to refuse to make yourself smaller for anyone.
As the plane begins its descent into Los Angeles, I look out the window at the sprawling city below and think about the presentation I’ll give tomorrow to an audience of marketing professionals. Two years ago, I would have been anxious about taking up space on stage, worried about how I looked, concerned about whether people would focus on my size rather than my expertise.
Tomorrow, I’ll walk onto that stage knowing exactly who I am and what I have to offer. I’ll take up every inch of space the spotlight provides, speak with the full volume of my voice, and share my knowledge with the confidence of someone who belongs exactly where she is.
Because I do belong. We all do. Exactly as we are, in exactly the space we need to be fully ourselves.
That’s the lesson I learned at 35,000 feet from two people who thought they could shame me into disappearing.
They were wrong.
And I’m grateful they gave me the chance to prove it.
The End